With over a 20 years of experience improving both customer and employee relationships through Japanese Manner and understanding.
Originally an ANA Cabin Attendant, went on to start my own Airline Business School in Oita, Japan (Oita International School of Air Business). Expanded that into training seminars for corporate clients like Toyota, Honda, Mitsubishi, Mercedes Benz, Japan Railway along with many others including local and Prefecture Government officials and employees, Colleges and High Schools. Seminars are designed to improve both customer and employee relations within businesses, schools, state and local municipalities. Individual coaching is also offered for those seeking further professional development.